Reporting - Cisco Contact Center Gateway Deployments: Some report columns are blank
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== Some report columns are blank == | == Some report columns are blank == | ||
Revision as of 19:44, 18 December 2009
Some report columns are blank
Problem Summary | Some columns in a report display no data. |
Error Message | None. |
Possible Cause | Cisco Contact Center Gateway does not populate all PG-related fields in the Unified ICME database schema. Since data is not recorded in these database fields, some columns in reports are empty. |
Recommended Action | Because the report concerns a Cisco Contact Center Gateway deployment, verify that a report column is empty by consulting the WebView On-line Help for the report. |
Release | Release 7.5(1) |
Associated CDETS # | None. |