Reporting - Cisco Contact Center Gateway Deployments: Some report columns are blank

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(New page: == Some report columns are blank == <table border="1"><tr><td> '''Problem Summary''' </td><td>Some columns in a report display no data. </td></tr><tr><td> '''Error Message''' </td><td>No...)
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Revision as of 21:40, 1 October 2009

Some report columns are blank

Problem Summary Some columns in a report display no data.
Error Message None.
Possible Cause Cisco Contact Center Gateway does not populate all PG-related fields in the Unified ICME database schema. Since data is not recorded in these database fields, some columns in reports are empty.
Recommended Action Because the report concerns a Cisco Contact Center Gateway deployment, verify that a report column is empty by consulting the WebView On-line Help for the report.
Release Release 7.5(1)
Associated CDETS # None.

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