Reporting: Connection Dropped Message
Reporting: 'Connection Dropped CUIS Application Pool' Message
|Problem Summary||A message indicating that the connection has been dropped is logged in the Httperr.log file. This occurs while a reporting is loading.|
|Error Message||Connection_Dropped CUIS Application Pool|
|Possible Cause||IIS/Browser issue.|
|Recommended Action|| Enable the Recycling setting in the CUIS Application Pool as follows:
Note that users who have run an ad-hoc report at the time of the recycle will see this message when the report is refreshed: "The realtime subsystem has been cleared. In order to continue viewing the report you must re-filter it". In this situation, the user must launch the report once again. Note also that reports in the Dashboard will miss a refresh cycle during recycle.
|Associated CDETS #||None|