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2009-12-18T19:56:20Z

Bot: Adding {{Template:Required Metadata}}

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	== Reporting: 'Connection Dropped CUIS Application Pool' Message ==		== Reporting: 'Connection Dropped CUIS Application Pool' Message ==

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2009-12-01T18:24:49Z

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Revision as of 18:24, 1 December 2009

Pperiasa: /* Reporting: 'Connection Dropped' Message */

2009-12-01T05:58:49Z

Reporting: 'Connection Dropped' Message

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== Reporting: 'Connection Dropped CUIS Application Pool' Message ==

{| border="1"
|-
! '''Problem Summary'''
| A message indicating that the connection has been dropped is logged in the Httperr.log file. This occurs while a reporting is loading.
|-
! '''Error Message'''
| Connection_Dropped CUIS Application Pool
|-
! '''Possible Cause'''
| IIS/Browser issue.
|-
! '''Recommended Action'''
| Enable the Recycling setting in the CUIS Application Pool as follows:
* Navigate to: Computer Management > Services and Applications > IIS Manager > Application Pools > CUIS Application Pool.
* Right-click CUIS Application Pool and select "Properties".
* Check "Recyle worker process at the following times".
* Enter a time when few users are likely to be connected.

Note that users who have run an ad-hoc report at the time of the recycle will see this message when the report is refreshed: "The realtime subsystem has been cleared. In order to continue viewing the report you must re-filter it". In this situation, the user must launch the report once again.
Note also that reports in the Dashboard will miss a refresh cycle during recycle.
|-
! '''Release'''
| Release 7.5(x)
|-
! '''Associated CDETS #'''
| None'''
|-
|}

[[Category:Unified IS, Release 7.5]]

Reporting: Connection Dropped Message - Revision history

Docwikibot: Bot: Adding {{Template:Required Metadata}}

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Pperiasa: /* Reporting: 'Connection Dropped' Message */