Reporting: Connection Dropped Message
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== Reporting: 'Connection Dropped CUIS Application Pool' Message == | == Reporting: 'Connection Dropped CUIS Application Pool' Message == | ||
Latest revision as of 19:56, 18 December 2009
Reporting: 'Connection Dropped CUIS Application Pool' Message
| Problem Summary | A message indicating that the connection has been dropped is logged in the Httperr.log file. This occurs while a reporting is loading. |
|---|---|
| Error Message | Connection_Dropped CUIS Application Pool |
| Possible Cause | IIS/Browser issue. |
| Recommended Action | Enable the Recycling setting in the CUIS Application Pool as follows:
Note that users who have run an ad-hoc report at the time of the recycle will see this message when the report is refreshed: "The realtime subsystem has been cleared. In order to continue viewing the report you must re-filter it". In this situation, the user must launch the report once again. Note also that reports in the Dashboard will miss a refresh cycle during recycle. |
| Release | Release 7.5(x) |
| Associated CDETS # | None |
