Reduced call completion rate under heavy load while using an MRCP ASR Group
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Reduced call completion rate under heavy load while using an MRCP ASR Group
Problem Summary | Under heavy load, calls that utilize a channel from an MRCP ASR Dialog Control Group, can have a reduced call completion rate. |
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Error Message | None. |
Possible Cause | The MRCP channels utilized by calls can take some additional time to clean up all the sessions set up with MRCP resources. |
Recommended Action |
Overprovision MRCP ASR Dialog Control Groups by a factor of 1.2 or by an additional 20 percent. For example, if your application requires 100 MRCP ASR channels, then configure 120 MRCP ASR channels. Complete the following steps:
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Release | Release 7.0(1) |
Associated CDETS # | None. |