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2009-12-18T18:33:50Z

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	== Reduced call completion rate under heavy load while using an MRCP ASR Group ==		== Reduced call completion rate under heavy load while using an MRCP ASR Group ==

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2009-08-12T19:50:39Z

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Sansahoo: /* Reduced call completion rate under heavy load while using an MRCP ASR Group */

2009-07-30T06:37:37Z

Reduced call completion rate under heavy load while using an MRCP ASR Group

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== Reduced call completion rate under heavy load while using an MRCP ASR Group ==

{| border="1"
|-
! '''Problem Summary'''
| Under heavy load, calls that utilize a channel from an MRCP ASR Dialog Control Group, can have a reduced call completion rate.
|-
! '''Error Message'''
| None.
|-
! '''Possible Cause'''
| The MRCP channels utilized by calls can take some additional time to clean up all the sessions set up with MRCP resources.
|-
! '''Recommended Action'''
|
Overprovision MRCP ASR Dialog Control Groups by a factor of 1.2 or by an additional 20 percent. For example, if your application requires 100 MRCP ASR channels, then configure 120 MRCP ASR channels. Complete the following steps:
#Select '''Subsystems > MRCP ASR > MRCP ASR Provider Configuration'''.
#Click the '''MRCP ASR Dialog Groups''' link on the left panel.
#Either click the '''Add MRCP ASR Dialog Control Group''' link or select an existing group.
#Modify the value of '''Max.Number of Sessions''' as prescribed above. Overprovision this value by a factor of 1.2 or by an additional 20 percent.
#Click '''Update''' or '''Add''' as appropriate.
|-
! '''Release'''
| Release 7.0(1)
|-
! '''Associated CDETS #'''
| None.
|-
|}

[[Category:Unified CCX, Release 7.0]]

Reduced call completion rate under heavy load while using an MRCP ASR Group - Revision history

Docwikibot: Bot: Adding {{Template:Required Metadata}}

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Sansahoo: /* Reduced call completion rate under heavy load while using an MRCP ASR Group */