Recording: Recordings fail if UCM Region is configured as 256 kbps (L16, AAC-LD)

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Recordings fail if UCM Region is configured as 256 kbps (L16, AAC-LD)

Problem Summary Audio call is not recorded on MediaSense.
Error Message None.
Possible Cause When UCM is configured with "256 kbps (L16, AAC-LD)" in Maximum Audio Bit Rate for the Region, phones use the L16 codec for the call (because L16 has the highest preference). MediaSense does not support this codec.
Recommended Action Change UCM "Maximum Audio Bit Rate" to "64kbps (G.711 g.722)", or route phones to a separate Region with "64kbps (G.711 g.722)" "Maximum Audio Bit Rate".
Release All.
Associated CDETS # None.

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