Recording: Direct Outbound Recording Terminates 10 Seconds Late
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CUBE disconnects Cisco MediaSense right after recording begins
| Problem Summary | With a recording that is started using the startRecording API (Direct Outbound Recording), the session end event does not appear until 10 seconds after the call was terminated |
|---|---|
| Error Message | No error messages appear. Recording appears to terminate normally. |
| Possible Cause | You tried to make an Audio+Video to a phone that only supports audio. |
| Recommended Action |
Either call a phone which supports both audio and video, or do not specify a video media type. For example, instead of: {
"requestParameters": {
"deviceRef": "1000",
"mediaStreams": [
{
"mediaType": "VIDEO"
},
{
"mediaType": "AUDIO"
}
]
}
}
send: {
"requestParameters": {
"deviceRef": "1111",
"mediaStreams": [
{
"mediaType": "AUDIO"
}
]
}
}
|
| Release | All |
| Associated CDETS # | None |
