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2013-02-06T20:06:01Z

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Jwolfeld: Created page with "== CUBE disconnects Cisco MediaSense right after recording begins == {| border="1" |- ! '''Problem Summary''' | With a recording that is started using the startRecording API (..."

2012-11-14T16:40:49Z

Created page with "== CUBE disconnects Cisco MediaSense right after recording begins == {| border="1" |- ! '''Problem Summary''' | With a recording that is started using the startRecording API (..."

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== CUBE disconnects Cisco MediaSense right after recording begins ==

{| border="1"
|-
! '''Problem Summary'''
| With a recording that is started using the startRecording API (Direct Outbound Recording), the session end event does not appear until 10 seconds after the call was terminated
|-
! '''Error Message'''
| No error messages appear. Recording appears to terminate normally.
|-
! '''Possible Cause'''
| You tried to make an Audio+Video to a phone that only supports audio.
|-
! '''Recommended Action'''
|
Either call a phone which supports both audio and video, or do not specify a video media type. For example, instead of:
<pre>{
"requestParameters": {
"deviceRef": "1000",
"mediaStreams": [
{
"mediaType": "VIDEO"
},
{
"mediaType": "AUDIO"
}
]
}
}
</pre>
send:
<pre>{
"requestParameters": {
"deviceRef": "1111",
"mediaStreams": [
{
"mediaType": "AUDIO"
}
]
}
}
</pre><br>
|-
! '''Release'''
| All
|-
! '''Associated CDETS #'''
| None
|}

Recording: Direct Outbound Recording Terminates 10 Seconds Late - Revision history

Dosproul: 1 revision

Jwolfeld: Created page with "== CUBE disconnects Cisco MediaSense right after recording begins == {| border="1" |- ! '''Problem Summary''' | With a recording that is started using the startRecording API (..."