Recording: CUBE disconnects Cisco MediaSense right after recording begins
(Difference between revisions)
(Added release 9.0(1))
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Revision as of 13:04, 3 August 2012
CUBE disconnects Cisco MediaSense right after recording begins
|Problem Summary|| CUBE sends BYE to MediaSense while call is still active.|
Only the brief beginning of the call gets recorded.
|Error Message||Call Control Service log contains BYE request from CUBE with “Reason: Q.850;cause=102” header|
|Possible Cause||See CSCtz41118. CUBE terminates the forked media because it inappropriately detects media inactivity from MediaSense.|
|Recommended Action|| For now, disable RTP and RTCP media inactivity timers in IOS.|
Once CSCtz41118 is resolved in a version of IOS which is supported by MediaSense, upgrade your version of IOS and re-enable media inactivity timers if desired.
|Release||Release 8.5(4), Release 9.0(1)|
|Associated CDETS #||CSCtz41118|