RTR Outbound reports do not show all possible reclassification
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RTR Outbound reports do not show all possible reclassification
| Problem Summary | RTR Outbound reports do not show all possible reclassification. |
|---|---|
| Error Message | None. |
| Possible Cause | This is by design. Not all reclassification categories are displayed. |
| Recommended Action |
You can get the complete list of reports from the Cisco Unified CCX Historical Reports. See the Cisco Unified Contact Center Express Historical Reports User Guide and the Cisco Unified Contact Center Express Administration Guide for the Managing Cisco Unified CCX Historical Reporting chapter. |
| Release | Release 7.0(1) |
| Associated CDETS # | None. |
