RTMT: Unable to login to RTMT from the primary server
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! '''Associated CDETS #''' | ! '''Associated CDETS #''' | ||
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| + | [[Category:Cisco_MediaSense,_Release_8.5]] | ||
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Latest revision as of 18:57, 14 August 2012
Unable to login to RTMT from the primary server
| Problem Summary | Logging into RTMT from the Cisco MediaSense primary server fails with an error message. |
|---|---|
| Error Message | A request to determine the product installed on this cluster has failed. By default, RTMT will display all possible options, however some may not function correctly due to this error.
|
| Possible Cause | You may not have properly uninstalled the previous version of RTMT thus preventing the product verification process. |
| Recommended Action |
|
| Release | All. |
| Associated CDETS # | None. |
