RTMT: Unable to login to RTMT from the primary server
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! '''Problem Summary''' | ! '''Problem Summary''' | ||
| - | | Logging into RTMT from the | + | | Logging into RTMT from the Cisco MediaSense primary server fails with an error message. |
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! '''Error Message''' | ! '''Error Message''' | ||
Revision as of 22:01, 24 January 2011
Unable to login to RTMT from the primary server
| Problem Summary | Logging into RTMT from the Cisco MediaSense primary server fails with an error message. |
|---|---|
| Error Message | A request to determine the product installed on this cluster has failed. By default, RTMT will display all possible options, however some may not function correctly due to this error.
|
| Possible Cause | You may not have properly uninstalled the previous version of RTMT thus preventing the product verification process. |
| Recommended Action |
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| Release | Release 8.5(1) |
| Associated CDETS # | None. |
