Cchetty: 1 revision

2010-04-09T15:20:59Z

1 revision

← Older revision

Revision as of 15:20, 9 April 2010

Srib: /* REMOTE TIMEOUT - No idle channels */

2010-01-30T01:06:02Z

REMOTE TIMEOUT - No idle channels

New page

== REMOTE TIMEOUT - No idle channels ==

{| border="1"
|-
! '''Problem Summary'''
| Call Rejected due to REMOTE TIMEOUT - No idle channels.
|-
! '''Error Message'''
| 12182114: Jan 07 08:07:07.226 CST %MIVR-SS_TEL-5-EXCEPTION:com.cisco.lang.InterruptedException: No idle channels available in group 'Cisco Media Channel Group #0'; nested exception is:
|-
! '''Possible Cause'''
| Not enough dialog channels to handle the call load
|-
! '''Recommended Action'''
| <ol>
Ensure that sufficient dialog channels are created and present to handle the incoming call load.
 '''An Example:'''
 802667: Jan 20 14:05:42.772 IST %MIVR-SS_TEL-7-UNK:Route Connection=[5758::1/(P1-jtapi_srib42_dec_1) GCID=(1,4345)->ACTIVE]->OFFERED, reason=1, Event= (P1-jtapi_srib42_dec_1) 4345/1 CallCtlConnOfferedEv 5758::1 [#142] Cause:100
 802685: Jan 20 14:05:42.774 IST %MIVR-SS_TEL-7-UNK:Call.received() JTAPICallContact[id=2,type=Cisco JTAPI
 802706: Jan 20 14:05:46.783 IST %MIVR-SS_TEL-7-UNK:RouteConn disconnected or CTI accept timer expired, interrupting 802707: Jan 20 14:05:46.783 IST %MIVR-SS_TEL-5-CTIPG_ROUTE_EVENT:CTI Port Group route event: Route Session=[5758::1/(P1-jtapi_srib42_dec_1) GCID=(1,4345)->INVALID]->DISCONNECTED,Route Address=5758,Failure reason=CTI accept timer expires after 4011 ms, end route connection,Exception=com.cisco.lang.InterruptedException: No idle channels available in group 'Cisco Media Channel Group #1'; nested exception is: com.cisco.lang.sync.AttemptInterruptedException: interrupted while allocating from [(('Cisco Media Channel Group #1' & 'Cisco Unified CCX Ports')) & 'Cisco CTI Port Group #0']; nested exception is:
 802708: Jan 20 14:05:46.784 IST %MIVR-SS_TEL-5-EXCEPTION:com.cisco.lang.InterruptedException: No idle channels available in group 'Cisco Media Channel Group #1'; nested exception is:
 802842: Jan 20 14:05:46.794 IST %MIVR-SS_TEL-7-UNK:Call.rejected(REMOTE_TIMEOUT) JTAPICallContact[id=2,type=Cisco JTAPI </ol>
|-
! '''Release'''
| Release 7.0(1)onwards
|-
! '''Associated CDETS #'''
| NA
|-
|}

[[Category:Unified CCX, Release 8.0]]
[[Category:Unified CCX, Release 7.0]]

REMOTE TIMEOUT - No idle channels - Revision history

Cchetty: 1 revision

Srib: /* REMOTE TIMEOUT - No idle channels */