Quick troubleshooting checks for comprehensive call flow exercise

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For the Comprehensive exercise, there are a number of servers, services, and other components that must be Up. It is possible that one or more of these components was turned off or not enabled during the set up process.

  • ICM services
    Cisco ICM icm Distributer
    Cisco ICM icm LoggerA
    Cisco ICM icm RouterA
    CVP Call Server and VXML Server
    Peripheral Gateway service

Comprehensive exercise audio error messages

  • CM server (route patterns)
  • TTS server
  • HelloWorld and customhelloworld voice applications are running on the CVP Server

You can verify if any of these components has a not ready condition and start them if they are not Up and running.

Back: Troubleshooting Tips for Getting Started with CVP

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