Provider becomes IN SERVICE immediately

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Provider becomes IN_SERVICE immediately

Problem Summary When creating as ASR/TTS provider, its status becomes IN_SERVICE immediately. This happens even before creating any servers for it.
Error Message The ASR/TTS provider status incorrectly shows IN_SERVICE.
Possible Cause After deleting a provider and all the servers along with it, if a new provider is created, it continues to use the previous configuration and does not get refreshed.
Recommended Action

Click Refresh or Refresh All for that provider. This will cause the status of the provider to go OUT_OF_SERVICE as expected.

Release Release 7.0(1)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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