Pre-Requisites
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Pre-Requisites
| Problem Summary | Pre-Requisites |
|---|---|
| Error Message | NA |
| Possible Cause | NA |
| Recommended Action | I am assuming that you have gone through the following links before working on HRDM issues/escalations.
1. Historical Reporting PPT (RT feature) - http://wwwin-eng.cisco.com/Eng/CCBU/Dactyl/Presentations/UCCX_8.0_Dactyl_TOI_-_RT_HRReports.pptx 2. Historical Reporting VoD (RT feature) - http://wwwin-cvision.cisco.com/vision/members/viewVideo.php?video_id=67165 3. RT FFS - http://wwwin-eng.cisco.com/Eng/CCBU/Dactyl/SW_Specs/UCCX_Dactyl_Roundtable_FFS.doc |
| Release | Release 8.0(1) |
| Associated CDETS # |
