Revision as of 14:34, 12 May 2010 by Pshree
|Recommended Action|| I am assuming that you have gone through the following links before working on HRDM issues/escalations.
1. Historical Reporting PPT (RT feature) - http://wwwin-eng.cisco.com/Eng/CCBU/Dactyl/Presentations/UCCX_8.0_Dactyl_TOI_-_RT_HRReports.pptx 2. Historical Reporting VoD (RT feature) - http://wwwin-cvision.cisco.com/vision/members/viewVideo.php?video_id=67165 3. RT FFS - http://wwwin-eng.cisco.com/Eng/CCBU/Dactyl/SW_Specs/UCCX_Dactyl_Roundtable_FFS.doc
|Associated CDETS #|
<Replace this entire line with the required category or categories. Add double, square brackets at the beginning and end of the category. Select a category from the previous page. Do not enter your own.>