PfR:Troubleshooting:System
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| MC is down | ||||
| Yes | ||||
Is MC enable?
show pfr master should show OER state to be enabled | No > | No shut oer master | ||
| Yes | ||||
Is MC active?
show oer master should show OER state to be Active | No > | Is the local interface under oer border configured?
show run | b oer border to find the interface and verify interface configuration | No > | Config the interface (ip address) for the local interface used by PfR BR. |
| Yes | Yes | |||
Is BR Active?
show oer border should show the state to be Active | Is there connectivity between MC and BR? | No > | Setup connectivity | |
| No | Yes | |||
| Make sure there are at least 1 internal interface and 1 external interface on the BR that are up. | Is the port config on BR and MC the same?
show run | b oer on MC and BR | No > | Compare the port <num> configured on MC and BR and fix the configs. | |
| Yes | ||||
| Is the authentication between MC and BR ok? | No > | Compare the authentication configs on MC and BR and fix the configs. | ||
| Yes | ||||
Is the major version of the MC and BR the same?
show oer master | No > | Make sure MC/BR version are in sync. | ||
| Yes | ||||
| Is there at least 1 internal interface and 2 ext interfaces that are up? | ||||
| No | ||||
| Go to each BR to make sure the internal and external interface(s) are up | ||||