PG: Agents are not getting configured

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Agents are not getting configured

Problem Summary Expert advisors on the system are not getting configured as agents on Unified ICM.
Error Message None.
Possible Cause The EventMaskConfig key may not be correct.
Recommended Action Look under the Config registry hive for the PIM (for example, HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\icm\PG1A\PG\CurrentVersion\PIMS\pim1\ACMIData\Config'). Verify that theEventMaskConfig key is 11 decimal.
Release Release 7.6(1).
Associated CDETS # None.

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