Outbound contacts not being dialed after failover
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Latest revision as of 15:20, 9 April 2010
Outbound Contacts Not being dialed after failover
| Problem Summary | Some of the Outbound contacts do not get dialed after failover |
|---|---|
| Error Message | None |
| Possible Cause | The outbound contacts were retrieved into the Outbound memory initially. But, during failover and post the change of mastership, Outbound SS moves the records to unknown state. |
| Recommended Action | This is an expected behavior and Outbound Subsystem will dial the contacts the next day. |
| Release | Release 8.0(1) |
| Associated CDETS # |
