Outbound contacts not being dialed after failover

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Latest revision as of 15:20, 9 April 2010

Outbound Contacts Not being dialed after failover



Problem Summary Some of the Outbound contacts do not get dialed after failover
Error Message None
Possible Cause The outbound contacts were retrieved into the Outbound memory initially. But, during failover and post the change of mastership, Outbound SS moves the records to unknown state.
Recommended Action This is an expected behavior and Outbound Subsystem will dial the contacts the next day.
Release Release 8.0(1)
Associated CDETS #


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