Outbound Option - Dialing Problems: Customer records in the Do-Not-Call list are being dialed
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Customer records in the Do-Not-Call list are being dialed
| Problem Summary | Customer records in the Do-Not-Call list are being dialed |
| Error Message | N/A |
| Possible Cause | A Do_Not_Call import was executed with the Overwrite option enabled. This caused all existing Do_Not_Call records to be deleted. |
| Recommended Action | Re-import all Do_Not_Call data back into the system. |
| Release | Release 7.5(1) and 8.0 |
| Associated CDETS # | None. |