Outbound Option - Configuration Problems: Dialer is unable to reserve an agent with a G.729 phone
Revision as of 23:53, 12 March 2010 by Cchetty
Dialer is unable to reserve an agent with a G.729 phone
|Problem Summary||Dialer is unable to reserve an agent with a G.729 phone|
|Possible Cause||Region objects are not configured correctly in Unified CM|
|Recommended Action||Configure the region objects in Unified CM to transcode G.711 and G.729 regions.
Refer to the Unified CM documentation for detailed instructions on how to configure the region objects.
|Release||Release 7.5(1) and 8.0|
|Associated CDETS #||None.|