Operations Console (OAMP): CVP Operations Console shows Call Server and VXML Server are “Not Reachable”

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Operations Console (OAMP): CVP Operations Console shows Call Server and VXML Server are “Not Reachable”

Problem Summary CVP Operations console shows Call Server and VXML Server are “Not Reachable”

• When you initially add a Call Server or VXML Server in the Operations Console.

• Post reboot of the Call Server or VXML Server.

Error Message OAMP_OMGR_JMX_CONNECTION_ERROR: Unable to establish JMX connector to URI service:jmx:rmi (In the Operations Console error log).
Possible Cause The OAMP is unable to establish a JMX connection with ORM on the remote machine.
Recommended Action Follow either of the steps below:

• Configure the ORM service to start delayed.

or

• Add the following into the %CVP_HOME%/conf/wrapper file: wrapper.java.additional.10 = -Djava.rmi.server.hostname=IP_ADDRESS_OF_THE_MACHINE

Release Release 9.0(1), Release 10.0(1)
Associated CDETS # CSCui63213

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