Only three report templates are available for Cisco Unified CCX Standard

== Only three report templates are available for Cisco Unified CCX Standard ==

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! '''Problem Summary'''
| When configuring Cisco Unified CCX Standard for historical reporting, only three report templates are available—IVR Application Performance Analysis, IVR Traffic Analysis, and Detailed Call by Call CCDR.
|-
! '''Error Message'''
| None.
|-
! '''Possible Cause'''
| The historical reporting client might not have privileges assigned to view all the Cisco Unified CCX Standard reports.
|-
! '''Recommended Action'''
| 
From the Cisco Unified CCX Administration menu, select Tools > Historical Reporting and check to be sure the license provides eight Cisco Unified CCX reports and two IVR reports.
|-
! '''Release'''
| Release 7.0(1)
|-
! '''Associated CDETS #'''
| None.
|-
|}

[[Category:Unified CCX, Release 7.0]]