Notifications: No presence notifications being received by the desktop
From DocWiki
No presence notifications being received by the desktop
| Problem Summary | When Finesse goes down, no presence notifications are delivered to the desktop. |
|---|---|
| Error Message | None. |
| Possible Cause | The Cisco Finesse Notification server is down. |
| Recommended Action | Run the CLI command "utils service restart Cisco Finesse Notification Service" to restart the Cisco Finesse Notification server. |
| Release | Release 8.5(3), Release 9.0(1), Release 9.1(1) |
| Associated CDETS # | None |
