Notifications: No presence notifications being received by the desktop

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Revision as of 16:05, 28 June 2012

No presence notifications being received by the desktop

Problem Summary When Finesse goes down, no presence notifications are delivered to the desktop.
Error Message None.
Possible Cause The Cisco Finesse Notification server is down.
Recommended Action Run the CLI command "utils service restart Cisco Finesse Notification Service" to restart the Cisco Finesse Notification server.
Release Release 8.5(3), Release 9.0(1) 
Associated CDETS # None 



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