Notifications: No presence notifications being received by the desktop

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[[Category:Cisco_Finesse,_Release_8.5]] [[Category:Cisco_Finesse,_Release_9.0]] [[Category:Cisco_Finesse,_Release_9.1]] [[Category:Cisco Finesse, Release 10.5]] [[Category:Cisco_Finesse,_Release_10.6]]
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Latest revision as of 15:40, 16 December 2014

No presence notifications being received by the desktop

Problem Summary When Finesse goes down, no presence notifications are delivered to the desktop.
Error Message None.
Possible Cause The Cisco Finesse Notification server is down.
Recommended Action Run the CLI command "utils service restart Cisco Finesse Notification Service" to restart the Cisco Finesse Notification server.
Release Release 8.5(3), Release 9.0(1), Release 9.1(1), Release 10.0(1), Release 10.5(1), Release 10.6(1)
Associated CDETS # None 



 

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