Notifications: No presence notifications being received by the desktop
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| - | | Release 8.5(3) | + | | Release 8.5(3), Release 9.0(1), Release 9.1(1) |
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| - | [[Category:Cisco_Finesse,_Release_8.5]] | + | [[Category:Cisco_Finesse,_Release_8.5]] [[Category:Cisco_Finesse,_Release_9.0]] [[Category:Cisco Finesse, Release 9.1]] |
Latest revision as of 20:33, 10 January 2013
No presence notifications being received by the desktop
| Problem Summary | When Finesse goes down, no presence notifications are delivered to the desktop. |
|---|---|
| Error Message | None. |
| Possible Cause | The Cisco Finesse Notification server is down. |
| Recommended Action | Run the CLI command "utils service restart Cisco Finesse Notification Service" to restart the Cisco Finesse Notification server. |
| Release | Release 8.5(3), Release 9.0(1), Release 9.1(1) |
| Associated CDETS # | None |
