Not able to view/edit rmcm configurations from node2 appadmin in an HA setup - Revision history

Jayark at 06:52, 4 May 2010

2010-05-04T06:52:31Z

← Older revision		Revision as of 06:52, 4 May 2010
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	! '''Problem Summary'''		! '''Problem Summary'''
	\| Node1 Appadmin displays the entire rmcm configuration correctly. However from node2 appadmin experiencing database inconsistency and unable to access/view the configurations under RMCM subsystem. Displaying the following message in the Appadmin.		\| Node1 Appadmin displays the entire rmcm configuration correctly. However from node2 appadmin experiencing database inconsistency and unable to access/view the configurations under RMCM subsystem. Displaying the following message in the Appadmin.
-
	"There was an error reading/updating the database. Please contact the administrator."		"There was an error reading/updating the database. Please contact the administrator."

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	\|-		\|-
	! '''Possible Cause'''		! '''Possible Cause'''
-	\| Node1 and node2 Config datastores are not in sync	+	\| Node1 and node2 Config datastores are not in sync.
	\|-		\|-
	! '''Recommended Action'''		! '''Recommended Action'''
-	\| Deactivate and Activate Config and Historical datastores on node2 from the appadmin control center->component activation page.	+	\| Deactivate and Activate Config and Historical datastores on node2 from the appadmin control center->component activation page.
	\|-		\|-
	! '''Release'''		! '''Release'''

Jayark at 06:49, 4 May 2010

2010-05-04T06:49:56Z

← Older revision		Revision as of 06:49, 4 May 2010
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	\|-		\|-
	! '''Problem Summary'''		! '''Problem Summary'''
-	\| Node1 Appadmin displays the entire rmcm configuration correctly. However from node2 appadmin ~~you are~~ experiencing database inconsistency and unable to access/view the configurations under RMCM subsystem. Displaying the following message in the Appadmin.	+	\| Node1 Appadmin displays the entire rmcm configuration correctly. However from node2 appadmin experiencing database inconsistency and unable to access/view the configurations under RMCM subsystem. Displaying the following message in the Appadmin.

	"There was an error reading/updating the database. Please contact the administrator."		"There was an error reading/updating the database. Please contact the administrator."

Jayark: New page: == Not able to view/edit rmcm configurations from node2 appadmin in an HA setup == {| border="1" |- ! '''Problem Summary''' | Node1 Appadmin displays the entire rmcm configuration correct...

2010-05-04T05:42:50Z

New page: == Not able to view/edit rmcm configurations from node2 appadmin in an HA setup == {| border="1" |- ! '''Problem Summary''' | Node1 Appadmin displays the entire rmcm configuration correct...

New page

== Not able to view/edit rmcm configurations from node2 appadmin in an HA setup ==

{| border="1"
|-
! '''Problem Summary'''
| Node1 Appadmin displays the entire rmcm configuration correctly. However from node2 appadmin you are experiencing database inconsistency and unable to access/view the configurations under RMCM subsystem. Displaying the following message in the Appadmin.

"There was an error reading/updating the database. Please contact the administrator."

|-
! '''Error Message'''
| "There was an error reading/updating the database. Please contact the administrator."

|-
! '''Possible Cause'''
| Node1 and node2 Config datastores are not in sync
|-
! '''Recommended Action'''
| Deactivate and Activate Config and Historical datastores on node2 from the appadmin control center->component activation page.
|-
! '''Release'''
| Release 7.0, Release 5.0
|-
! '''Associated CDETS #'''
| None'''
|-
|}

[[Category:Unified CCX, Release 7.0]]