Network: Finesse system experiences intermittent network issues
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*The Finesse client browser loses connectivity with the Finesse server and fails over to the alternate Finesse server (Side A to Side B). | *The Finesse client browser loses connectivity with the Finesse server and fails over to the alternate Finesse server (Side A to Side B). | ||
| - | *The Finesse server cannot connect to the CTI server or loses the connection intermittently. | + | *The Finesse server cannot connect to the CTI server or loses the connection intermittently. |
| + | *When attempting to sign in, the Finesse desktop may show "Loading..." on the screen for a long time and in some cases, may get stuck and not proceed to the actual desktop. | ||
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! '''Release''' | ! '''Release''' | ||
| - | | 8.5(3), 9.0(1) | + | | Release 8.5(3), Release 9.0(1), Release 9.1(1) |
|- | |- | ||
! '''Associated CDETS #''' | ! '''Associated CDETS #''' | ||
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| - | <br>[[Category: | + | <br><br> |
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| + | [[Category:Cisco_Finesse,_Release_8.5]] [[Category:Cisco_Finesse,_Release_9.0]] [[Category:Cisco_Finesse,_Release_9.1]] | ||
Latest revision as of 20:33, 10 January 2013
Network: Finesse system experiences intermittent network issues
| Problem Summary |
Finesse systems running ESXi host 4.1 or 5.0 may experience intermittent network issues. Examples of these issues include:
|
|---|---|
| Error Message | N/A |
| Possible Cause | Large Receive Offload (LRO) is not disabled on the host. |
| Recommended Action | Check the ESXi "Net" settings and disable LRO on the host. For more information, see Disable LRO. |
| Release | Release 8.5(3), Release 9.0(1), Release 9.1(1) |
| Associated CDETS # | None |
