Names are not recognized

(Difference between revisions)

Latest revision as of 18:30, 18 December 2009

Problem Summary	For calls that have been allocated a channel from a MRCP ASR Dialog Control Group, names are not consistently recognized by the Name to User step.
Error Message	None.
Possible Cause	The Name Grammar Generator was not run after a new Cisco Unified CCX installation or after you added or changed an existing name.
Recommended Action	Run the Name Grammar Generator. Complete the following steps: Select Tools > User Management > Name Grammar Generation. (Run the Name Grammar Generator at off-peak times.) Verify that you have select the correct Grammar Variant. If you use Nuance, select "Nuance." If you use any other vendor, select "Standard," and in the case of a mixed environment, select "Both."
Release	Release 7.0(1)
Associated CDETS #	None.

Rating: 0.0/5 (0 votes cast)

Revision as of 06:33, 30 July 2009 (view source) Sansahoo (Talk \| contribs) (→Names are not recognized) ← Older edit		Latest revision as of 18:30, 18 December 2009 (view source) Docwikibot (Talk \| contribs) m (Bot: Adding {{Template:Required Metadata}})
(One intermediate revision not shown)
Line 1:		Line 1:
		+	{{Template:Required Metadata}}
	== Names are not recognized ==		== Names are not recognized ==