Mobile Agent Conference Bridge: Agent Greeting Fails to play when using a conference bridge

From DocWiki

Revision as of 19:26, 12 July 2011 by Cchetty (Talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Agent Greeting Fails to play when using a conference bridge

Problem Summary Agent Greeting Fails to play when using a conference bridge.
Error Message Appears in the Windows Event Viewer > Application Log on the Unified CCE Peripheral Gateway:
Failed to play Agent Greeting <type> for the call <call ID>) to Agent <agent ID> with the extension <extension> since no conference bridge is available

MessageId=26

Category=EnterpriseAgentPIM

Possible Cause Incorrect configuration or inadequate conference resources.
Recommended Action Verify the conference bridge configuration on Unified CM. Ensure that adequate conference resources are allocated.
Release 8.5(2)
Associated CDETS # None

Rating: 0.0/5 (0 votes cast)

Personal tools