Missing AddrInService events
From DocWiki
(Difference between revisions)
(→Missing AddrInService events) |
m (1 revision) |
Latest revision as of 15:20, 9 April 2010
Missing AddrInService events
| Problem Summary | Unified CCX CM Telephony Subsystem is in partial service |
|---|---|
| Error Message | 1313: Feb 18 11:08:13.479 IST %MIVR-SS_TEL-7-UNK:calculateSubsystemState -> subsystem partial in service,
cause: A number of route points are OOS - RP[num=68921], RP[num=68923]
|
| Possible Cause | Device being unregistered or Issue with the underlying JTAPI layer |
| Recommended Action | Register the device and troubleshoot with IPCBU JTAPI team for the reason for the event not being delivered. The address events are logged as follows:
1325: Feb 18 11:08:13.479 IST %MIVR-SS_TEL-6-CTI_ADDRESS_EVENT:Receives:
Event=CiscoAddrOutOfService,cause=100,Addr=RP[num=68923]
|
| Release | Release 8.0(1) and Release 7.0(1) |
| Associated CDETS # | NA |
