Maintenance Release Support Matrix

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=== <br>'''This content has moved!'''<br>  ===
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'''Its new location is:&nbsp; [https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/ucce_compatibility/matrix/ucce_maint_rel_support.html https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/ucce_compatibility/matrix/ucce_maint_rel_support.html]'''
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'''Please update your bookmark.'''
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== Cisco Unified Contact Center Enterprise <br>Maintenance Release Support Matrix  ==
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This Cisco Unified Contact Center Enterprise (Unified CCE) Maintenance Release Support Matrix is provided as a supplement to the “Cisco Unified Contact Center Enterprise Software Maintenance Strategy” document as a reference of recent Unified CCE First Customer Shipment (FCS) and End of Software Maintenance (EoSWM) dates. The Strategy document is posted here: http://www.cisco.com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1001/prod_bulletin0900aecd806743bd_ps1844_Products_Bulletin.html
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==== Unified CCE 11.x  ====
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{| class="wikitable FCK__ShowTableBorders"
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|-
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! Product Version
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! FCS Date
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! EoSWM
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! End of Support/Obsolete
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| '''11.0(1)'''  
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| September&nbsp;20, 2015<br>  
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| December 20, 2016
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| ''March&nbsp;2021<br>Estimated''
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| '''11.0(2)'''
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| December 11, 2015
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| March 11, 2017
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| ''March&nbsp;2021<br>Estimated''
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| '''11.0(3)'''<br>
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| ''February 2017<br>Estimated''
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| ''May 2017<br>Estimated''
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| ''March 2021<br>Estimated''
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| '''11.5(1)'''
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| September 19, 2016
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| ''December 2017<br>Estimated''
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| ''March 2021<br>Estimated''
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| '''. . .'''
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| '''11.x(x) Release'''
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| ''March&nbsp;2019<br>Estimated''
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| ''March&nbsp;2021<br>Estimated''
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==== Unified CCE 10.5  ====
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{| class="wikitable FCK__ShowTableBorders"
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! Product Version
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! FCS Date
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! EoSWM
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! End of Support/Obsolete
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| '''10.5(1)'''
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| June 18, 2014
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| September 18, 2015<br>
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| ''December&nbsp;2020''<br>''Estimated''
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| '''10.5(2)'''
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| July 8, 2015
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| July 22, 2015
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| ''December&nbsp;2020''<br>''Estimated''
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| '''10.5(2a)'''
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| July 22, 2015
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| October 22, 2016
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| ''December&nbsp;2020''<br>''Estimated''
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| '''10.5(3)<br>'''
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| December 6, 2016
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| March 6, 2018
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| ''December 2020<br>Estimated''
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| '''. . .'''
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| '''10.5(x) Release'''
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| ''December&nbsp;2018''<br>''Estimated''
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| ''December&nbsp;2020''<br>''Estimated''
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==== Unified CCE 10.0  ====
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{| class="wikitable FCK__ShowTableBorders"
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! Product Version
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! FCS Date
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! EoSWM
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! End of Support/Obsolete
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| '''10.0(1)'''
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| December 20, 2013<br>
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| March 20, 2015<br>
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| ''November 30, 2019<br>Estimated''
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| '''10.0(2)'''
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| October 26, 2014
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| October 31, 2017
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| ''November 30, 2019<br>Estimated''
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| '''10.0(3)<br>'''
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| ''March 2017<br>Estimated''
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| ''June 2017<br>Estimated''
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| ''November 30, 2019<br>Estimated''
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| '''. . .'''
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| '''10.0(x) Release'''
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| ''November 30, 2017<br>Estimated''
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| ''November 30, 2019<br>Estimated''
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==== Unified CCE 9.x  ====
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{| class="wikitable FCK__ShowTableBorders"
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! Product Version
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! FCS Date
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! EoSWM
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! End of Support/Obsolete
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| '''9.0(1)'''
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| June 15, 2012
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| September 15, 2013
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| March 31, 2018
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| '''9.0(2)'''
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| September 21, 2012
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| December 21, 2013
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| March 31, 2018
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| '''9.0(3)'''
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| March 29, 2013
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| June 29, 2014
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| March 31, 2018
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| '''9.0(4) final release'''
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| September 27, 2013
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| March 28, 2016<br>
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| March 31, 2018<br>
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<br>Additional details about Unified CCE End of Life/End of Sale (EOL/EOS) notices can be found at: http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_eol_notices_list.html
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Revision as of 22:24, 6 September 2017



This content has moved!

Its new location is:  https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/ucce_compatibility/matrix/ucce_maint_rel_support.html

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