Maintenance Release Support Matrix
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== Cisco Unified Contact Center Enterprise <br>Maintenance Release Support Matrix == | == Cisco Unified Contact Center Enterprise <br>Maintenance Release Support Matrix == | ||
- | This Cisco Unified Contact Center Enterprise (Unified CCE) Maintenance Release Support Matrix is provided as a supplement to the “Cisco Unified Contact Center Enterprise Software Maintenance Strategy” document as a reference of recent Unified CCE First Customer Shipment (FCS) and End of Software Maintenance (EoSWM) dates. | + | This Cisco Unified Contact Center Enterprise (Unified CCE) Maintenance Release Support Matrix is provided as a supplement to the “Cisco Unified Contact Center Enterprise Software Maintenance Strategy” document as a reference of recent Unified CCE First Customer Shipment (FCS) and End of Software Maintenance (EoSWM) dates. The Strategy document is posted here: |
+ | http://www.cisco.com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1001/prod_bulletin0900aecd806743bd_ps1844_Products_Bulletin.html | ||
+ | ==== Unified CCE 11.0 ==== | ||
- | ==== Unified CCE | + | {| class="wikitable" |
+ | |- | ||
+ | ! Product Version | ||
+ | ! FCS Date | ||
+ | ! EoSWM | ||
+ | ! End of Support/Obsolete | ||
+ | |- | ||
+ | | '''11.0(1)''' | ||
+ | | December 30, 2014<br>''Estimated'' | ||
+ | | June 30, 2018<br>''Estimated'' | ||
+ | | January 30, 2020<br>''Estimated'' | ||
+ | |- | ||
+ | | | ||
+ | | | ||
+ | | (final determination at FCS of v.next) | ||
+ | | (final determination at FCS of v.next) | ||
+ | |} | ||
+ | '''Note:''' Estimated dates are subject to change until FCS of that release. | ||
+ | <br> | ||
+ | <br> | ||
+ | <br> | ||
+ | |||
+ | ==== Unified CCE 10.5 ==== | ||
{| class="wikitable" | {| class="wikitable" | ||
Line 11: | Line 37: | ||
! FCS Date | ! FCS Date | ||
! EoSWM | ! EoSWM | ||
+ | ! End of Support/Obsolete | ||
|- | |- | ||
- | | | + | | '''10.5(1)''' |
- | | | + | | June 30, 2014<br>''Estimated'' |
- | | | + | | December 30, 2017<br>''Estimated'' |
+ | | December 30, 2019<br>''Estimated'' | ||
|- | |- | ||
- | | | + | |'''10.5(2)''' |
- | | | + | |TBD |
+ | |TBD | ||
+ | |TBD | ||
+ | |- | ||
+ | | | ||
+ | | | ||
+ | | (final determination at FCS of v.next) | ||
+ | | (final determination at FCS of v.next) | ||
+ | |} | ||
+ | '''Note:''' Estimated dates are subject to change until FCS of that release. | ||
+ | <br> | ||
+ | <br> | ||
+ | <br> | ||
+ | |||
+ | ==== Unified CCE 10.0 ==== | ||
+ | |||
+ | {| class="wikitable" | ||
+ | |- | ||
+ | ! Product Version | ||
+ | ! FCS Date | ||
+ | ! EoSWM | ||
+ | ! End of Support/Obsolete | ||
+ | |- | ||
+ | | '''10.0(1)''' | ||
+ | | December 20, 2013<br> | ||
+ | | June 1, 2017<br>''Estimated'' | ||
+ | | June 1, 2019<br>''Estimated'' | ||
+ | |- | ||
+ | | '''10.0(2)''' | ||
| TBD | | TBD | ||
+ | | TBD | ||
+ | | TBD | ||
+ | |- | ||
+ | | | ||
+ | | | ||
+ | | (final determination at FCS of v11.next) | ||
+ | | (final determination at FCS of v11.next) | ||
|} | |} | ||
+ | '''Note:''' Estimated dates are subject to change until FCS of that release. | ||
+ | <br> | ||
+ | <br> | ||
+ | <br> | ||
+ | ==== Unified CCE 9.0 ==== | ||
+ | |||
+ | {| class="wikitable" | ||
+ | |- | ||
+ | ! Product Version | ||
+ | ! FCS Date | ||
+ | ! EoSWM | ||
+ | ! End of Support/Obsolete | ||
+ | |- | ||
+ | | '''9.0(1)''' | ||
+ | | June 15, 2012 | ||
+ | | September 15, 2013 | ||
+ | | September 15, 2013 | ||
+ | |- | ||
+ | | '''9.0(2)''' | ||
+ | | September 21, 2012 | ||
+ | | December 21, 2013 | ||
+ | | December 21, 2013 | ||
+ | |- | ||
+ | | '''9.0(3)''' | ||
+ | | March 29, 2013 | ||
+ | | June 29, 2014 | ||
+ | | June 29, 2014 | ||
+ | |- | ||
+ | | '''9.0(4) final release''' | ||
+ | | September 27, 2013 | ||
+ | | January 1, 2016<br>''Estimated'' | ||
+ | | January 1, 2018<br>''Estimated'' | ||
+ | |} | ||
+ | '''Note:''' Estimated dates are subject to change until FCS of that release. | ||
+ | <br> | ||
+ | <br> | ||
<br> | <br> | ||
Line 30: | Line 129: | ||
! FCS Date | ! FCS Date | ||
! EoSWM | ! EoSWM | ||
+ | ! End of Support/Obsolete | ||
|- | |- | ||
- | | 8.0(1) | + | | '''8.0(1)''' |
- | | 24 | + | | August 24, 2009 |
- | | 18 | + | | February 18, 2011 |
+ | | February 18, 2012 | ||
|- | |- | ||
- | | 8.0(2) | + | | '''8.0(2)''' |
- | | 3 | + | | June 3, 2010 |
- | | 2 | + | | February 2, 2011 |
+ | | February 2, 2012 | ||
|- | |- | ||
- | | 8.0(3) | + | | '''8.0(3)''' |
- | | 18 | + | | November 18, 2010 |
- | | 19 | + | | February 19, 2012 |
+ | | February 19, 2013 | ||
|- | |- | ||
- | | 8.5(1) | + | | '''8.5(1)''' |
- | | 20 | + | | December 20, 2010 |
- | | 20 | + | | March 20, 2012 |
+ | | March 20, 2013 | ||
|- | |- | ||
- | | 8.5(2) | + | | '''8.5(2)''' |
- | | 12 | + | | July 12, 2011 |
- | | 15 | + | | October 15, 2012 |
+ | | October 15, 2013 | ||
|- | |- | ||
- | | 8.5(3) | + | | '''8.5(3)''' |
- | | 13 | + | | November 13, 2011 |
- | | 15 | + | | February 15, 2013 |
+ | | February 15, 2014 | ||
|- | |- | ||
- | | 8.5(4) | + | | '''8.5(4) final release''' |
- | | | + | | September 21, 2012 |
- | | 17 | + | | April 17, 2014 |
+ | | April 20, 2016 | ||
|} | |} | ||
- | + | <br> | |
==== Unified CCE 7.5 ==== | ==== Unified CCE 7.5 ==== | ||
Line 66: | Line 173: | ||
{| class="wikitable" | {| class="wikitable" | ||
|- | |- | ||
- | + | ! Product Version | |
- | + | ! FCS Date | |
- | + | ! EoSWM | |
|- | |- | ||
- | | 7.5(1) | + | | '''7.5(1)''' |
- | | | + | | May 7, 2008 |
- | | 19 | + | | February 19, 2009 |
|- | |- | ||
- | | 7.5(2) | + | | '''7.5(2)''' |
- | | 14 | + | | August 14, 2008 |
- | | 15 | + | | April 15, 2009 |
|- | |- | ||
- | | 7.5(3) | + | | '''7.5(3)''' |
- | | 19 | + | | November 19, 2008 |
- | | 31 | + | | July 31, 2009 |
|- | |- | ||
- | | 7.5(4) | + | | '''7.5(4)''' |
- | | 17 | + | | February 17, 2009 |
- | | 15 | + | | October 15, 2009 |
|- | |- | ||
- | | 7.5(5) | + | | '''7.5(5)''' |
- | | | + | | May 13, 2009 |
- | | 15 | + | | January 15, 2010 |
|- | |- | ||
- | | 7.5(6) | + | | '''7.5(6)''' |
- | | 18 | + | | August 18, 2009 |
- | | 22 | + | | April 22, 2010 |
|- | |- | ||
- | | 7.5(7) | + | | '''7.5(7)''' |
- | | 15 | + | | December 15, 2009 |
- | | 15 | + | | August 15, 2010 |
|- | |- | ||
- | | 7.5(8) | + | | '''7.5(8)''' |
- | | 16 | + | | March 16, 2010 |
- | | 17 | + | | November 17, 2010 |
|- | |- | ||
- | | 7.5(9) | + | | '''7.5(9)''' |
- | | 5 | + | | July 5, 2010 |
- | | 7 | + | | June 7, 2011 |
|- | |- | ||
- | | 7.5(10) | + | | '''7.5(10) final release'''<br> |
- | | 3 | + | | March 3, 2011 |
- | | 1 | + | | March 1, 2013 |
|} | |} | ||
- | |||
- | Additional details | + | Additional details about Unified CCE End of Life/End of Sale (EOL/EOS) notices can be found at: http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_eol_notices_list.html |
Revision as of 16:07, 3 March 2014
Contents |
Cisco Unified Contact Center Enterprise
Maintenance Release Support Matrix
This Cisco Unified Contact Center Enterprise (Unified CCE) Maintenance Release Support Matrix is provided as a supplement to the “Cisco Unified Contact Center Enterprise Software Maintenance Strategy” document as a reference of recent Unified CCE First Customer Shipment (FCS) and End of Software Maintenance (EoSWM) dates. The Strategy document is posted here: http://www.cisco.com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1001/prod_bulletin0900aecd806743bd_ps1844_Products_Bulletin.html
Unified CCE 11.0
Product Version | FCS Date | EoSWM | End of Support/Obsolete |
---|---|---|---|
11.0(1) | December 30, 2014 Estimated | June 30, 2018 Estimated | January 30, 2020 Estimated |
(final determination at FCS of v.next) | (final determination at FCS of v.next) |
Note: Estimated dates are subject to change until FCS of that release.
Unified CCE 10.5
Product Version | FCS Date | EoSWM | End of Support/Obsolete |
---|---|---|---|
10.5(1) | June 30, 2014 Estimated | December 30, 2017 Estimated | December 30, 2019 Estimated |
10.5(2) | TBD | TBD | TBD |
(final determination at FCS of v.next) | (final determination at FCS of v.next) |
Note: Estimated dates are subject to change until FCS of that release.
Unified CCE 10.0
Product Version | FCS Date | EoSWM | End of Support/Obsolete |
---|---|---|---|
10.0(1) | December 20, 2013 | June 1, 2017 Estimated | June 1, 2019 Estimated |
10.0(2) | TBD | TBD | TBD |
(final determination at FCS of v11.next) | (final determination at FCS of v11.next) |
Note: Estimated dates are subject to change until FCS of that release.
Unified CCE 9.0
Product Version | FCS Date | EoSWM | End of Support/Obsolete |
---|---|---|---|
9.0(1) | June 15, 2012 | September 15, 2013 | September 15, 2013 |
9.0(2) | September 21, 2012 | December 21, 2013 | December 21, 2013 |
9.0(3) | March 29, 2013 | June 29, 2014 | June 29, 2014 |
9.0(4) final release | September 27, 2013 | January 1, 2016 Estimated | January 1, 2018 Estimated |
Note: Estimated dates are subject to change until FCS of that release.
Unified CCE 8.x
Product Version | FCS Date | EoSWM | End of Support/Obsolete |
---|---|---|---|
8.0(1) | August 24, 2009 | February 18, 2011 | February 18, 2012 |
8.0(2) | June 3, 2010 | February 2, 2011 | February 2, 2012 |
8.0(3) | November 18, 2010 | February 19, 2012 | February 19, 2013 |
8.5(1) | December 20, 2010 | March 20, 2012 | March 20, 2013 |
8.5(2) | July 12, 2011 | October 15, 2012 | October 15, 2013 |
8.5(3) | November 13, 2011 | February 15, 2013 | February 15, 2014 |
8.5(4) final release | September 21, 2012 | April 17, 2014 | April 20, 2016 |
Unified CCE 7.5
Product Version | FCS Date | EoSWM |
---|---|---|
7.5(1) | May 7, 2008 | February 19, 2009 |
7.5(2) | August 14, 2008 | April 15, 2009 |
7.5(3) | November 19, 2008 | July 31, 2009 |
7.5(4) | February 17, 2009 | October 15, 2009 |
7.5(5) | May 13, 2009 | January 15, 2010 |
7.5(6) | August 18, 2009 | April 22, 2010 |
7.5(7) | December 15, 2009 | August 15, 2010 |
7.5(8) | March 16, 2010 | November 17, 2010 |
7.5(9) | July 5, 2010 | June 7, 2011 |
7.5(10) final release | March 3, 2011 | March 1, 2013 |
Additional details about Unified CCE End of Life/End of Sale (EOL/EOS) notices can be found at: http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_eol_notices_list.html