Maintenance Release Support Matrix

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== Cisco Unified Contact Center Enterprise <br>Maintenance Release Support Matrix ==
== Cisco Unified Contact Center Enterprise <br>Maintenance Release Support Matrix ==
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This Cisco Unified Contact Center Enterprise (Unified CCE) Maintenance Release Support Matrix is provided as a supplement to the “Cisco Unified Contact Center Enterprise Software Maintenance Strategy” document as a reference of recent Unified CCE First Customer Shipment (FCS) and End of Software Maintenance (EoSWM) dates.
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This Cisco Unified Contact Center Enterprise (Unified CCE) Maintenance Release Support Matrix is provided as a supplement to the “Cisco Unified Contact Center Enterprise Software Maintenance Strategy” document as a reference of recent Unified CCE First Customer Shipment (FCS) and End of Software Maintenance (EoSWM) dates. The Strategy document is posted here:
 +
http://www.cisco.com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1001/prod_bulletin0900aecd806743bd_ps1844_Products_Bulletin.html
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==== Unified CCE 11.0  ====
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{| class="wikitable"
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|-
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! Product Version
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! FCS Date
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! EoSWM
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! End of Support/Obsolete
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|-
 +
| '''11.0(1)'''
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| December 30, 2014<br>''Estimated''
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| June 30, 2018<br>''Estimated''
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| January 30, 2020<br>''Estimated''
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|-
 +
|
 +
|
 +
| (final determination at FCS of v.next)
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| (final determination at FCS of v.next)
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|}
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'''Note:''' Estimated dates are subject to change until FCS of that release.
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<br>
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<br>
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<br>
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==== Unified CCE 9.x ====
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==== Unified CCE 10.5 ====
{| class="wikitable"
{| class="wikitable"
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! FCS Date  
! FCS Date  
! EoSWM
! EoSWM
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! End of Support/Obsolete
|-
|-
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| 9.0(1)  
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| '''10.5(1)'''
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| 15-Jun-2012<br><br>  
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| June 30, 2014<br>''Estimated''
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| TBD<br>
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| December 30, 2017<br>''Estimated''
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| December 30, 2019<br>''Estimated''
|-
|-
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| 9.0(2)
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|'''10.5(2)'''
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| 13-Sept-2102
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|TBD
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|TBD
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|TBD
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|-
 +
|
 +
|
 +
| (final determination at FCS of v.next)
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| (final determination at FCS of v.next)
 +
|}
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'''Note:''' Estimated dates are subject to change until FCS of that release.
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<br>
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<br>
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<br>
 +
 
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==== Unified CCE 10.0  ====
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 +
{| class="wikitable"
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|-
 +
! Product Version
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! FCS Date
 +
! EoSWM
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! End of Support/Obsolete
 +
|-
 +
| '''10.0(1)'''
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| December 20, 2013<br>
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| June 1, 2017<br>''Estimated''
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| June 1, 2019<br>''Estimated''
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|-
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| '''10.0(2)'''
| TBD
| TBD
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| TBD
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| TBD
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|-
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|
 +
|
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| (final determination at FCS of v11.next)
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| (final determination at FCS of v11.next)
|}
|}
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'''Note:''' Estimated dates are subject to change until FCS of that release.
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<br>
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<br>
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<br>
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==== Unified CCE 9.0  ====
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{| class="wikitable"
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|-
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! Product Version
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! FCS Date
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! EoSWM
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! End of Support/Obsolete
 +
|-
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| '''9.0(1)'''
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| June 15, 2012
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| September 15, 2013
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| September 15, 2013
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|-
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| '''9.0(2)'''
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| September 21, 2012
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| December 21, 2013
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| December 21, 2013
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|-
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| '''9.0(3)'''
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| March 29, 2013
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| June 29, 2014
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| June 29, 2014
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|-
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| '''9.0(4) final release'''
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| September 27, 2013
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| January 1, 2016<br>''Estimated''
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| January 1, 2018<br>''Estimated''
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|}
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'''Note:''' Estimated dates are subject to change until FCS of that release.
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<br>
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<br>
<br>
<br>
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! FCS Date  
! FCS Date  
! EoSWM
! EoSWM
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! End of Support/Obsolete
|-
|-
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| 8.0(1)  
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| '''8.0(1)'''
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| 24-Aug-2009  
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| August 24, 2009  
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| 18-Feb-2011
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| February 18, 2011
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| February 18, 2012
|-
|-
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| 8.0(2)  
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| '''8.0(2)'''
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| 3-Jun-2010  
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| June 3, 2010  
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| 2-Feb-2011
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| February 2, 2011
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| February 2, 2012
|-
|-
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| 8.0(3)  
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| '''8.0(3)'''
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| 18-Nov-2010  
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| November 18, 2010  
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| 19-Feb-2012
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| February 19, 2012
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| February 19, 2013
|-
|-
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| 8.5(1)  
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| '''8.5(1)'''
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| 20-Dec-2010  
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| December 20, 2010  
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| 20-Mar-2012
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| March 20, 2012
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| March 20, 2013
|-
|-
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| 8.5(2)  
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| '''8.5(2)'''
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| 12-Jul-2011  
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| July 12, 2011  
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| 15-Oct-2012
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| October 15, 2012
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| October 15, 2013
|-
|-
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| 8.5(3)  
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| '''8.5(3)'''
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| 13-Nov-2011  
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| November 13, 2011  
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| 15-Feb-2013
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| February 15, 2013
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| February 15, 2014
|-
|-
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| 8.5(4)  
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| '''8.5(4) final release'''
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| 19-Sep-2012
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| September 21, 2012  
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| TBD
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| April 17, 2014
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| April 20, 2016
|}
|}
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*Estimated dates are subject to change until FCS of that release
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<br>
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==== Unified CCE 7.5  ====
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==== Unified CCE 7.5 ====
 
{| class="wikitable"
{| class="wikitable"
|-
|-
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| Product Version
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! Product Version  
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| FCS Date
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! FCS Date  
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| EoSWM
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! EoSWM
|-
|-
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| 7.5(1)
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| '''7.5(1)'''
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| 7-May-2008?
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| May 7, 2008  
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| 19-Feb-2009
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| February 19, 2009
|-
|-
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| 7.5(2)
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| '''7.5(2)'''
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| 14-Aug-2008
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| August 14, 2008  
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| 15-Apr-2009
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| April 15, 2009
|-
|-
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| 7.5(3)
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| '''7.5(3)'''
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| 19-Nov-2008
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| November 19, 2008  
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| 31-Jul-2009
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| July 31, 2009
|-
|-
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| 7.5(4)
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| '''7.5(4)'''
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| 17-Feb-2009
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| February 17, 2009  
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| 15-Oct-2009
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| October 15, 2009
|-
|-
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| 7.5(5)
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| '''7.5(5)'''
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| 13-May-2009
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| May 13, 2009  
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| 15-Jan-2010
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| January 15, 2010  
|-
|-
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| 7.5(6)
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| '''7.5(6)'''
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| 18-Aug-2009
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| August 18, 2009  
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| 22-Apr-2010
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| April 22, 2010
|-
|-
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| 7.5(7)
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| '''7.5(7)'''
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| 15-Dec-2009
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| December 15, 2009  
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| 15-Aug-2010
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| August 15, 2010
|-
|-
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| 7.5(8)
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| '''7.5(8)'''
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| 16-Mar-2010
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| March 16, 2010  
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| 17-Nov-2010
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| November 17, 2010
|-
|-
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| 7.5(9)
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| '''7.5(9)'''
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| 5-Jul-2010
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| July 5, 2010  
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| 7-Jun-2011
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| June 7, 2011
|-
|-
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| 7.5(10)
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| '''7.5(10) final release'''<br>
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| 3-Mar-2011
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| March 3, 2011  
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| 1-Mar-2013
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| March 1, 2013
|}
|}
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* Estimated dates are subject to change until FCS of that release
 
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Additional details of Unified CCE End of Life/End of Sale (EOL/EOS) notices can be found at:
+
 
-
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_eol_notices_list.html
+
Additional details about Unified CCE End of Life/End of Sale (EOL/EOS) notices can be found at: http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_eol_notices_list.html

Latest revision as of 16:07, 3 March 2014


Contents

Cisco Unified Contact Center Enterprise
Maintenance Release Support Matrix

This Cisco Unified Contact Center Enterprise (Unified CCE) Maintenance Release Support Matrix is provided as a supplement to the “Cisco Unified Contact Center Enterprise Software Maintenance Strategy” document as a reference of recent Unified CCE First Customer Shipment (FCS) and End of Software Maintenance (EoSWM) dates. The Strategy document is posted here: http://www.cisco.com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1001/prod_bulletin0900aecd806743bd_ps1844_Products_Bulletin.html

Unified CCE 11.0

Product Version FCS Date EoSWM End of Support/Obsolete
11.0(1) December 30, 2014
Estimated
June 30, 2018
Estimated
January 30, 2020
Estimated
(final determination at FCS of v.next) (final determination at FCS of v.next)

Note: Estimated dates are subject to change until FCS of that release.


Unified CCE 10.5

Product Version FCS Date EoSWM End of Support/Obsolete
10.5(1) June 30, 2014
Estimated
December 30, 2017
Estimated
December 30, 2019
Estimated
10.5(2) TBD TBD TBD
(final determination at FCS of v.next) (final determination at FCS of v.next)

Note: Estimated dates are subject to change until FCS of that release.


Unified CCE 10.0

Product Version FCS Date EoSWM End of Support/Obsolete
10.0(1) December 20, 2013
June 1, 2017
Estimated
June 1, 2019
Estimated
10.0(2) TBD TBD TBD
(final determination at FCS of v11.next) (final determination at FCS of v11.next)

Note: Estimated dates are subject to change until FCS of that release.


Unified CCE 9.0

Product Version FCS Date EoSWM End of Support/Obsolete
9.0(1) June 15, 2012 September 15, 2013 September 15, 2013
9.0(2) September 21, 2012 December 21, 2013 December 21, 2013
9.0(3) March 29, 2013 June 29, 2014 June 29, 2014
9.0(4) final release September 27, 2013 January 1, 2016
Estimated
January 1, 2018
Estimated

Note: Estimated dates are subject to change until FCS of that release.


Unified CCE 8.x

Product Version FCS Date EoSWM End of Support/Obsolete
8.0(1) August 24, 2009 February 18, 2011 February 18, 2012
8.0(2) June 3, 2010 February 2, 2011 February 2, 2012
8.0(3) November 18, 2010 February 19, 2012 February 19, 2013
8.5(1) December 20, 2010 March 20, 2012 March 20, 2013
8.5(2) July 12, 2011 October 15, 2012 October 15, 2013
8.5(3) November 13, 2011 February 15, 2013 February 15, 2014
8.5(4) final release September 21, 2012 April 17, 2014 April 20, 2016


Unified CCE 7.5

Product Version FCS Date EoSWM
7.5(1) May 7, 2008 February 19, 2009
7.5(2) August 14, 2008 April 15, 2009
7.5(3) November 19, 2008 July 31, 2009
7.5(4) February 17, 2009 October 15, 2009
7.5(5) May 13, 2009 January 15, 2010
7.5(6) August 18, 2009 April 22, 2010
7.5(7) December 15, 2009 August 15, 2010
7.5(8) March 16, 2010 November 17, 2010
7.5(9) July 5, 2010 June 7, 2011
7.5(10) final release
March 3, 2011 March 1, 2013


Additional details about Unified CCE End of Life/End of Sale (EOL/EOS) notices can be found at: http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_eol_notices_list.html

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