Maintenance Release Support Matrix

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== Cisco Unified Contact Center Enterprise ==
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== Cisco Unified Contact Center Enterprise
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== Maintenance Release Support Matrix ==
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Maintenance Release Support Matrix ==
This Cisco Unified Contact Center Enterprise (Unified CCE) Maintenance Release Support Matrix is provided as a supplement to the “Cisco Unified Contact Center Enterprise Software Maintenance Strategy” document as a reference of recent Unified CCE First Customer Shipment (FCS) and End of Software Maintenance (EoSWM) dates.
This Cisco Unified Contact Center Enterprise (Unified CCE) Maintenance Release Support Matrix is provided as a supplement to the “Cisco Unified Contact Center Enterprise Software Maintenance Strategy” document as a reference of recent Unified CCE First Customer Shipment (FCS) and End of Software Maintenance (EoSWM) dates.

Revision as of 22:53, 10 April 2012

== Cisco Unified Contact Center Enterprise Maintenance Release Support Matrix ==

This Cisco Unified Contact Center Enterprise (Unified CCE) Maintenance Release Support Matrix is provided as a supplement to the “Cisco Unified Contact Center Enterprise Software Maintenance Strategy” document as a reference of recent Unified CCE First Customer Shipment (FCS) and End of Software Maintenance (EoSWM) dates.


Unified CCE 9.x

Product Version FCS Date EoSWM
9.0(1) 28-Jun-2012 Estimated* 28-Jun-2017 Estimated*
  • Estimated dates are subject to change until FCS of that release


Unified CCE 8.x

Product Version FCS Date EoSWM
8.0(1) 24-Aug-2009 18-Feb-2011
8.0(2) 3-Jun-2010 2-Feb-2011
8.0(3) 18-Nov-2010 19-Feb-2012
8.5(1) 20-Dec-2010 20-Mar-2012
8.5(2) 12-Jul-2011 15-Oct-2012
8.5(3) 13-Nov-2011 15-Feb-2013
8.5(4) 30-Aug-2012 Estimated* 30-Nov-2013 Estimated*
  • Estimated dates are subject to change until FCS of that release


Unified CCE 7.5

Product Version FCS Date EoSWM
7.5(1) 7-May-2008? 19-Feb-2009
7.5(2) 14-Aug-2008 15-Apr-2009
7.5(3) 19-Nov-2008 31-Jul-2009
7.5(4) 17-Feb-2009 15-Oct-2009
7.5(5) 13-May-2009 15-Jan-2010
7.5(6) 18-Aug-2009 22-Apr-2010
7.5(7) 15-Dec-2009 15-Aug-2010
7.5(8) 16-Mar-2010 17-Nov-2010
7.5(9) 5-Jul-2010 7-Jun-2011
7.5(10) 3-Mar-2011 1-Mar-2013
  • Estimated dates are subject to change until FCS of that release

Additional details of Unified CCE End of Life/End of Sale (EOL/EOS) notices can be found at: http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_eol_notices_list.html

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