Logs to be enabled for IVR issues

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Revision as of 12:01, 18 April 2010 by Vialva (Talk | contribs)
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Enable the following logs levels in UCCX Engine for IVR/ICM issues :

  • LIB_ICM debug and xdebug 3
  • SS_ICM debug and xdebug 3
  • SS_TEL xdebug 3
  • APP_MGR debug, xdebug 3
  • ENG, SCRIPT_MGR - debug, xdebug 3

Also, get the the call IDs and the exact scenario for the above logs.

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