Log Levels required to troubleshoot outbound issues

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Recommended Trace Levels for Outbound Issues

Problem Summary NA
Error Message None
Possible Cause NA
Recommended Action SS_OB – Debug,XDebug1

SS_RM - Debug,XDebug1
If the issue is with Dialing list records
CFG_MGR - XDebug1
Wrong Data being displayed on CAD or CAD buttons not getting enabled for Outbound calls
ICD_CTI - XDebug1(Enterprise Server Logs may be turned on, on DE-Request)

Release Release 8.0(1)
Associated CDETS # NA

Rating: 0.0/5 (0 votes cast)

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