Log Collection for SNMP Voice SubAgent issues
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Latest revision as of 06:07, 3 March 2011
Log Collection for SNMP Voice Subagent issues
| Problem Summary | When troubleshooting SNMP Voice Subagent related issues, need to know which logs to collect. |
|---|---|
| Error Message | None. |
| Possible Cause | Troubleshooting SNMP Voice Subagent |
| Recommended Action | Check if the following Unified CCX services are running:
Collect the logs either using the CLI or from the RTMT Trace Collection tool for the above services. In addition, collect the Event Viewer - Application Logs from RTMT Trace Collection under System Services/Applications. |
| Release | Release 8.0(1) |
| Associated CDETS # | None |
