http://docwiki.cisco.com/w/index.php?title=Layout_Presentation:_Desktop_layout_does_not_reflect_User's_new_role&feed=atom&action=history Layout Presentation: Desktop layout does not reflect User's new role - Revision history 2013-05-25T13:49:54Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Layout_Presentation:_Desktop_layout_does_not_reflect_User%27s_new_role&diff=50271&oldid=prev Dosproul: 1 revision 2013-01-10T20:33:20Z <p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 20:33, 10 January 2013</td> </tr></table> Dosproul http://docwiki.cisco.com/w/index.php?title=Layout_Presentation:_Desktop_layout_does_not_reflect_User%27s_new_role&diff=50270&oldid=prev Lobruce at 21:44, 4 December 2012 2012-12-04T21:44:40Z <p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 21:44, 4 December 2012</td> </tr><tr><td colspan="2" class="diff-lineno">Line 16:</td> <td colspan="2" class="diff-lineno">Line 16:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| Release 8.5(3), Release 9.0(1)</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| Release 8.5(3), Release 9.0(1)<ins class="diffchange diffchange-inline">, Release 9.1(1)&amp;nbsp;</ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| None<del class="diffchange diffchange-inline">.</del></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| None</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>&lt;br&gt;&amp;nbsp; &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>&lt;br&gt;&amp;nbsp; &nbsp;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5]]</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5]] <ins class="diffchange diffchange-inline">[[Category:Cisco_Finesse,_Release_9.0]]&amp;nbsp; </ins>[[Category:Cisco Finesse, Release 9.<ins class="diffchange diffchange-inline">1</ins>]]</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>&#160;</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>[[Category:Cisco Finesse, Release 9.<del class="diffchange diffchange-inline">0</del>]]</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> </table> Lobruce http://docwiki.cisco.com/w/index.php?title=Layout_Presentation:_Desktop_layout_does_not_reflect_User%27s_new_role&diff=46571&oldid=prev Dosproul: 1 revision 2012-06-28T16:05:51Z <p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 16:05, 28 June 2012</td> </tr></table> Dosproul http://docwiki.cisco.com/w/index.php?title=Layout_Presentation:_Desktop_layout_does_not_reflect_User%27s_new_role&diff=46570&oldid=prev Lobruce at 14:52, 13 June 2012 2012-06-13T14:52:59Z <p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:52, 13 June 2012</td> </tr><tr><td colspan="2" class="diff-lineno">Line 16:</td> <td colspan="2" class="diff-lineno">Line 16:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| Release 8.5(3)</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| Release 8.5(3<ins class="diffchange diffchange-inline">), Release 9.0(1</ins>)</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td></tr> <tr><td colspan="2" class="diff-lineno">Line 25:</td> <td colspan="2" class="diff-lineno">Line 25:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5]]</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5]]</div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">[[Category:Cisco Finesse, Release 9.0]]</ins></div></td></tr> </table> Lobruce http://docwiki.cisco.com/w/index.php?title=Layout_Presentation:_Desktop_layout_does_not_reflect_User%27s_new_role&diff=44302&oldid=prev Dosproul: 1 revision 2012-01-04T20:56:59Z <p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 20:56, 4 January 2012</td> </tr></table> Dosproul http://docwiki.cisco.com/w/index.php?title=Layout_Presentation:_Desktop_layout_does_not_reflect_User%27s_new_role&diff=44301&oldid=prev Lobruce at 21:37, 9 December 2011 2011-12-09T21:37:51Z <p></p> <p><b>New page</b></p><div>== Dynamic layout change based on role change is not supported ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary''' <br /> | If a user is logged in and then an administrator changes that user's role (from agent to supervisor or vice versa), the header of the desktop changes to reflect the new role,&amp;nbsp;but the desktop layout of the gadgets does not change to reflect the new role.<br /> |-<br /> ! '''Error Message''' <br /> | None.<br /> |-<br /> ! '''Possible Cause''' <br /> | Finesse publishes all agent configuration changes; however, the UI code currently updates the role label in the header based on the event even though the layout logic does not dynamically update based on the event.<br /> |-<br /> ! '''Recommended Action''' <br /> | To have the desktop layout reflect the user's new role, the user must sign out and sign back in again.<br /> |-<br /> ! '''Release''' <br /> | Release 8.5(3)<br /> |-<br /> ! '''Associated CDETS #''' <br /> | None.<br /> |}<br /> <br /> &lt;br&gt;&amp;nbsp; <br /> <br /> [[Category:Cisco_Finesse,_Release_8.5]]</div> Lobruce