(Difference between revisions)
|-|== Known Issues<br> == |+|
| || |
|-|*Call hold or call resume is not supported for Persistent Connection call. |+|
|-|*Intercept or barge-in is supported for Persistent Connection with Cisco Supervisor Desktop (CSD); it is not supported with Cisco Finesse Desktop Client. |+|
|-|*The RTR and Historical Reports do not distinguish the remote agents from the enterprise agents. The current reports show information pertaining to all agents in the same manner. |+|
|-|*Shared line is not supported. |+|
Latest revision as of 20:00, 13 September 2017
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