Sicoughl at 11:58, 21 January 2011

2011-01-21T11:58:08Z

← Older revision		Revision as of 11:58, 21 January 2011
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	'''Back to Remote Call Control Main Page:''' [[Known Issues: Remote Call Control]]		'''Back to Remote Call Control Main Page:''' [[Known Issues: Remote Call Control]]
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		+	{\|style="width:100%; background-color: #E5EBF3; border:none;"
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		+	\|-
		+	\|'''Getting Started..'''
		+	First Thing to Do - '''RENAME THIS PAGE''' and substitute your own title for our generic "Known Issue Template X" title.
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		+	How? Just click '''Move'''. Then enter your new title for the page in the To New Title field!
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		+	\|}
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		+	{\|style="width:100%; background-color: #E5EBF3; border:none;"
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		+	\|-
		+	\|<center>'''Like some help with formatting your text?</center>
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		+	<center>See http://www.mediawiki.org/wiki/Help:Formatting for text formatting guidelines</center>
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		+	<center>Click '''Edit''' on this (or any other) Cisco Unified Presence article to read the source - and experiment!</center>
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		+	\|-
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		+	\|}
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		+	<h1><tt> Known Issue: What To Do When X Happens </tt></h1>
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		+	<tt>''Known issues that occur again and again are worth sharing with your peers, particularly if you know of a workaround to resolve the persistent problem or you know that there is no workaround! Briefly outline what your known issue is about so that users immediately know how relevant the information is to them and whether it’s worth their while to read.''</tt>
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		+	<h2><tt> What Caused it?</tt></h2>
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		+	<tt>''Let users know more the underlying conditions that caused this issue to happen. It may be specific, for example, to a certain configuration or deployment or if users set things up in a certain way.''</tt>
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		+	<h2><tt> What Can You Do? </tt></h2>
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		+	<tt>''Here’s where you tell users the steps that they can take to avoid this issue from happening in the first place. If it’s inevitable that it will happen in certain situations, tell them a workaround to resolve things and get back on track. If the issue is unavoidable and unresolveable, state that there is “No Known Workaround” The main thing is to fully inform the reader!!''</tt>
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		+	<h2><tt> Who Can you Call? </tt></h2>
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		+	<tt>''[Optional] For certain known issues, you may want to tell users to call the Support team for more information. Alternatively, you might want to redirect the user to other product documentation that describes the subject matter in finer detail. Whatever you do, give the full contact details or provide the links so that users know what to do next!''</tt>

Sicoughl: New page: '''Back to Remote Call Control Main Page:''' Known Issues: Remote Call Control

2011-01-21T11:50:41Z

New page: '''Back to Remote Call Control Main Page:''' Known Issues: Remote Call Control

New page

'''Back to Remote Call Control Main Page:''' [[Known Issues: Remote Call Control]]

Known Issue Template 1: Remote Call Control Integration - Revision history

Sicoughl at 11:58, 21 January 2011

Sicoughl: New page: '''Back to Remote Call Control Main Page:''' Known Issues: Remote Call Control