Known Issue: SIP Domain Issue

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(New page: '''Back to IM Compliance Main Page:''' Known Issues: IM Compliance)
 
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'''Back to IM Compliance Main Page:''' [[Known Issues: IM Compliance]]
'''Back to IM Compliance Main Page:''' [[Known Issues: IM Compliance]]
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If you configure the SIP domain with upper case letters, for example Cisco.com instand of cisco.com, you may experience problems with instant messaging. This is a limitation of some versions of Cisco Unified Personal Communicator.
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<h2><tt> What Caused it?</tt></h2>
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Typically, this failure happens because the Cisco Unified Personal Communicator regards the IM as coming from a different entity for which availability information does not exist.
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<h2><tt> What Can You Do? </tt></h2>
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In Cisco Unified Presence Administration, change the proxy domain to lower case.

Latest revision as of 11:46, 21 January 2011

Back to IM Compliance Main Page: Known Issues: IM Compliance


If you configure the SIP domain with upper case letters, for example Cisco.com instand of cisco.com, you may experience problems with instant messaging. This is a limitation of some versions of Cisco Unified Personal Communicator.


What Caused it?

Typically, this failure happens because the Cisco Unified Personal Communicator regards the IM as coming from a different entity for which availability information does not exist.


What Can You Do?

In Cisco Unified Presence Administration, change the proxy domain to lower case.

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