JTAPI Trace Level settings not getting saved
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Trace Configuration - Cisco Unified CM Telephony client trace settings not getting updated
Problem Summary | Enabling JTAPI_CLIENT trace settings is not getting saved. Confirmed by cli command:
admin:show uccx trace levels JTAPI_CLIENT . |
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Error Message | Following error message is displayed in catalina.out.
JTAPIProperties.save: caught java.io.FileNotFoundException: /opt/cisco/uccx/.jtapi/lib/jtapi.ini (Permission denied)
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Possible Cause | No write permissions to the file jtapi.ini in the path /opt/cisco/uccx/.jtapi/lib. |
Recommended Action |
Provide write permissions to the file jtapi.ini. |
Release | Release 8.0(2) |
Associated CDETS # | CSCti46961 |