Robapat: New page: == JTAPI OOS on one of the nodes in HA over WAN deployment == {| border="1" |- ! '''Problem Summary''' | A Port group has been created but JTAPI is OOS on one of the nodes |- ! '''Error M...

2010-05-26T13:54:37Z

New page: == JTAPI OOS on one of the nodes in HA over WAN deployment == {| border="1" |- ! '''Problem Summary''' | A Port group has been created but JTAPI is OOS on one of the nodes |- ! '''Error M...

New page

== JTAPI OOS on one of the nodes in HA over WAN deployment ==

{| border="1"
|-
! '''Problem Summary'''
| A Port group has been created but JTAPI is OOS on one of the nodes
|-
! '''Error Message'''
| JTAPI Sub system is OOS when we look at the "Cisco Unified CCX Engine Service" status on a node.
|-
! '''Possible Cause'''
| IN HA over WAN deployment, ports for a port group have to be separately created for both the nodes. They are not automatically done as in LAN deployment
|-
! '''Recommended Action'''
| For the port group in question, make sure ports are created for both the nodes by selecting the Node individually and updating the CTI Port group configuration page
|-
! '''Release'''
| Unified CCX, Release 8.0
|-
! '''Associated CDETS #'''
| The DDTS/CDETS should be visible on Bug Tool Kit. If it not visible, state "None." '''Do not list internal bugs in this field.'''
|-
|}

[[Category:Unified CCX, Release 8.0]]

JTAPI OOS on one of the nodes in HA over WAN deployment - Revision history

Robapat: New page: == JTAPI OOS on one of the nodes in HA over WAN deployment == {| border="1" |- ! '''Problem Summary''' | A Port group has been created but JTAPI is OOS on one of the nodes |- ! '''Error M...