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2010-04-09T15:20:57Z

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Srib: /* Failed to load script */

2010-01-30T01:10:47Z

Failed to load script

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== Failed to load script ==

{| border="1"
|-
! '''Problem Summary'''
| Failed to load script.
|-
! '''Error Message'''
| 66911: Sep 23 11:12:28.220 CDT %MIVR-SS_TEL-3-UNABLE_PROCESS_CALL:Unable to process a call: All Call ids=CallID:197 MediaId:574756/2,Route Address=2231,The type of call process=TSC Sub Menu,Exception=com.cisco.app.InvalidApplicationException: '''failed to load script''';
|-
! '''Possible Cause'''
| The script was invalid or there was some error loading the script for this call
|-
! '''Recommended Action'''
| <ol>
Check the script
 Upload the script once again
 If the problem persists, escalate to Unified CCX Editor/Engine teams
 
'''An Example:'''

 66633: Sep 23 11:12:23.408 CDT %MIVR-SS_TEL-7-UNK:Call.accepted() JTAPICallContact[id=197,implId=574756/2,inbound=true,App name=TSC Sub Menu,task=null,session=25000000203,seq
 66634: Sep 23 11:12:23.408 CDT %MIVR-SS_TEL-7-UNK:CallID:197 MediaId:574756/2, TerminalConnection to Terminal: IPCC_8583 is RINGING, [8583/(P1-ipcc40jtapiuser_1_1_1_1) GCID=(2,574756)->ACTIVE]->ALERTING
 66635: Sep 23 11:12:23.408 CDT %MIVR-SS_TEL-7-UNK:CallID:197 MediaId:574756/2 com.cisco.jtapi.CiscoTermInServiceEvImpl received
 66911: Sep 23 11:12:28.220 CDT %MIVR-SS_TEL-3-UNABLE_PROCESS_CALL:Unable to process a call: All Call ids=CallID:197 MediaId:574756/2,Route Address=2231,The type of call process=TSC Sub Menu,Exception=com.cisco.app.InvalidApplicationException: failed to load script;
 67192: Sep 23 11:12:28.642 CDT %MIVR-SS_TEL-7-UNK:Call.transferring(UNRECOV_ERROR) JTAPICallContact
</ol>

|-
! '''Release'''
| Release 7.0(1) onwards
|-
! '''Associated CDETS #'''
| NA
|-
|}

[[Category:Unified CCX, Release 8.0]]
[[Category:Unified CCX, Release 7.0]]

Invalid Script - Revision history

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Srib: /* Failed to load script */