Installation Troubleshooting: InstallShield Engine Cannot Be Installed
Revision as of 20:56, 15 September 2009 by Ccosenti
InstallShield Engine Cannot Be Installed
|Problem Summary||During Unified CVP installation, the following error message appears:|
|Error Message||“The InstallShield Engine(iKernel.exe) could not be installed. Ikernel.exe could not be copied to C:\Program Files\Common Files\InstallShield\Engine\6 \Intel 32.”|
|Possible Cause||Multiple instances of the Install Program are being run.
Note: InstallShield (the install program for the Unified CVP) allows only one ikernel.exe to be running at a time.
|Recommended Action||Stop all install programs and run the Unified CVP installation program.|
|Associated CDETS #||None.|